Context HelpIf you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up menu will open. It comprises comprehensive information about all the actions that you can carry out on the page in question. Each popup shows up on the same page so that you can quickly return to your work.
Video TutorialsWe have a rich range of educational videos explaining how to use our Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.If you can't discover the solution you need, check out our comprehensive Frequently Asked Questions database, which contains questions asked by real customers and offers practical solutions. We constantly update our Frequently Asked Questions section with new articles so as to encompass all the innovations and new additions to our platform.
Ticketing SystemIf you still can't discover the answer you searching for in the FAQ database either, you can get in touch with our great team of tech support engineers available 24/7 and ready to assist you with any question. Each trouble ticket you open will be responded to in less than sixty minutes (the average response time being only twenty minutes), so you won't have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 295513
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com